Privacy Policy

Introduction

Ziarat360 (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our Islamic tools, or engage with our Ziyarat planning services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use our website.

Information We Collect

We collect various types of information to provide and improve our services:

Personal Information

• Name – To address you personally and process bookings.
• Email Address – To send confirmations, updates, and newsletters (only if subscribed).
• Phone Number – To contact you regarding inquiries, bookings, or urgent updates.
• Booking Details – Information related to your Ziyarat packages, travel preferences, and special requests.
• Contact Form Data – Any information you provide when contacting us via our contact form.
• Newsletter Subscription – Your email and subscription preferences.

Device & Technical Information

• Browser Information – Browser type, version, and settings.
• IP Address – To help diagnose problems and administer our website.
• Cookies – Small files stored on your device to enhance your browsing experience.
• Analytics Data – Usage data collected through tools like Google Analytics to improve our website.

How We Use Your Information

We use the information we collect for the following purposes:

• Respond to Inquiries – To answer your questions and provide customer support.
• Process Ziyarat Requests – To manage bookings, reservations, and travel arrangements.
• Improve Website Performance – To analyze usage and enhance user experience.
• Improve Islamic Tools – To refine our calculators, calendars, and other tools.
• Send Newsletters – Only if you have opted in to receive them.
• Customer Support – To assist you with any issues or questions.
• Website Security – To monitor and protect against unauthorized access.
• Legal Compliance – To comply with applicable laws and regulations.

Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our website.

• Essential Cookies – Necessary for the website to function properly.
• Analytics Cookies – Help us understand how visitors use our website.
• Performance Cookies – Improve website speed and performance.
• Functional Cookies – Remember your preferences and settings.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect some features of our website.

Third-Party Services

We use trusted third-party services that may process limited data on our behalf:

• Google Analytics – To analyze website traffic and usage (Google’s Privacy Policy applies).
• Google Maps – For interactive maps and location information.
• WPForms – For contact forms and newsletter signups.
• reCAPTCHA – To prevent spam and abuse (if enabled).
• Payment Gateways – If and when we process payments, secure third-party providers may handle payment data.

These third-party services have their own privacy policies and we encourage you to review them.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• SSL/TLS encryption for data transmission.
• Secure server environments.
• Access controls and regular security reviews.
• Data minimization principles.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

International Visitors

Our website is accessible to users from around the world. If you are accessing our website from outside the United Kingdom or the European Economic Area (EEA), please be aware that your information may be transferred to and processed in countries that have different data protection laws than your country of residence.

By using our website, you consent to the transfer of your information to these countries, and we will take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Children’s Privacy

Ziarat360 does not knowingly collect personal information from children under the age of 13 (or the applicable legal age in your jurisdiction) without verifiable parental consent. If you believe we have collected information from a child without proper consent, please contact us and we will take steps to remove that information.

Your Rights

You have the following rights regarding your personal information:

• Access – You can request a copy of the personal information we hold about you.
• Correction – You can request that we correct any inaccurate or incomplete information.
• Deletion – You can request that we delete your personal information, subject to legal obligations.
• Withdraw Consent – You can withdraw your consent for marketing communications at any time.
• Data Portability – You can request a copy of your data in a structured, machine-readable format.
• Object – You can object to the processing of your data for certain purposes.

To exercise any of these rights, please contact us using the details provided in the Contact Information section below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on this page with a new “Last Updated” date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please don’t hesitate to contact us.